RETURNS and EXCHANGES
We want to ensure your utmost satisfaction with School-Rite Handwriting Instruction Guides. If for any reason you are not completely satisfied, we will gladly exchange or refund your purchase. Simply enclose a copy of your original invoice or packing slip and return the item promptly (within 30 days) in unused condition, suitable for resale. Please indicate if this is a return or exchange. If an exchange, indicate the item you want to have shipped as a replacement. If a return, we will issue credit for your purchase. A copy of your receipt must be included in order to ensure proper credit.
If the returned item is not suitable for resale and re-packaging is required, a 15% restocking fee will be charged.
Products should be shipped prepaid via a traceable method such as UPS.
All returns should be insured since you are responsible for all materials that have been invoiced. Be sure to include your full name and address on the outside of the package.
Address the package to:
SCHOOL-RITE Returns
4363 N. Selland Ave
Fresno CA 93722
Keep your shipping receipt and tracking information until the credit for your return appears on your statement, or until you have received your exchange merchandise.
You can contact us via email at customerservice@school-rite.com to check on the status of your return. Be sure to include the customer information included on your receipt.
